SMS Program Terms
Last updated: July 9, 2026
The program
Amenio sends service and support text messages related to your vacation rental equipment and stay: your guest portal stay link, lock and access codes, delivery and pickup updates, document reminders and review results, receipts, and replies from our support team. With separate consent, we may occasionally send marketing messages such as re-booking invitations.
Opting in
You opt in by entering your mobile number and requesting your stay link at amenio.com/find, by checking the text-updates option during guest check-in, or by texting us first at 850-231-8000. Texting is optional — consent is not a condition of your rental or any purchase. Every message we send by text is also available by email and in your guest portal: prefer no texts, just give us your email instead.
Frequency, rates, and cancellation
Message frequency varies with your stay activity. Message and data rates may apply. Reply STOP at any time to cancel and you will receive one final confirmation message. Reply HELP for help, or call 850-231-8000. Carriers are not liable for delayed or undelivered messages.
Your information
We never sell your phone number, and no mobile information is shared with third parties for their marketing. See our Privacy Policy for how we handle your information, and our Terms of Service for the full service terms.